Privacy Policy

Last update on: 15July 2024

1. INTRODUCTION

  1. Welcome to www.sketchnote.co.Sketchnote, Inc ("Company" "Us" ,"We", or "Our") operates www.sketchnote.co and the mobile application Sketchnote (hereinafter referred to as ("Service").
  2. Our Privacy Policy governs your visit to www.sketchnote.co and the mobile application Sketchnote, and explains how We collect, safeguard and disclose information that results from your use of Our Service
  3. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in Our Terms of Service
  4. Our Terms of Service ("Terms") govern all use of Our Service and together with the Privacy Policy constitutes your agreement with Us ("Agreement").

2. Definitions

  1. "Cookies" means small files stored on your device (computer or mobile device);
  2. "Data Controller" means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data are, or are to be, processed. For the purpose of this Privacy Policy, We are a Data Controller of your data;
  3. "Data Subject" is any living individual who is the subject of Personal Data;
  4. "Location Data" shall have the meaning ascribed to it in Clause 4.3
  5. "Personal Data" means data about a living individual who can be identified from those data (or from those and other information either in Our possession or likely to come into Our possession);
  6. "Service" shall have the meaning ascribed to it in Clause 1 above;
  7. "Service Provider" means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively; and
  8. "Usage Data" means data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

3. Information Collection and Use

  1. We collect several different types of information for various purposes to provide and improve Our Service to you

4. Types of Data Collected

Personal Data
  • While using Our Service, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data".) Personally identifiable information may include, but is not limited to:
    a. Email address;
    b. First name and Last name'
    c. Phone number;
    d. Address, State, Province, ZIP/Postal code, City; and / or;
    e. Cookies and Usage Data
    ‍
    We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at help@sketchnote.co
Usage Data
  • We may also collect information that your browser sends whenever you visit Our Service or when you access Service by or through a mobile device.
  • This Usage Data may include information such as your computer's Internet Protocol address (For example: IP address), browser type, browser version, the pages of Our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data
Location Data
  • We may use and store information about your location if you give us permission to do so "Location Data". We use this data to provide features of Our Service, to improve and customize Our Service.
  • This Usage Data may include information such as your computer's Internet Protocol address (For example: IP address), browser type, browser version, the pages of Our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
  • We may use and store information about your location if you give us permission to do so "Location Data". We use this data to provide features of Our Service, to improve and customize Our Service.
  • This Usage Data may include information such as your computer's Internet Protocol address (For example: IP address), browser type, browser version, the pages of Our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of Our Service. Examples of Cookies We use:

    a. Session Cookies - Session Cookies are used to operate Our Service;
    b. Preference Cookies - Preference Cookies are used to remember your preferences and various settings;
    c. Security Cookies - Security Cookies are used for security purposes; and
    d. Advertising Cookies - Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests
Other Data
  • While you use Our Service, We may also collect the following information: gender, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

5. Use of Data

Amazon Web Services uses the collected data for various purposes such as:

  • To provide and maintain Our Service;
  • To notify you about changes to Our Service;
  • To allow you to participate in interactive features of Our Service when you choose to do so;
  • To provide customer support;
  • To gather analysis or valuable information so that We can improve Our Service;
  • To monitor the usage of Our Service;
  • To detect, prevent and address technical issues;
  • To fulfill any other purpose for which you provide it;
  • To carry out Our obligations and enforce Our rights arising from any contracts entered into between you and Us, including for billing and collection;
  • To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
  • To provide you with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
  • In any other way We may describe when you provide the information; and
  • For any other purpose with your consent.

6. Retention of Data

  1. We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies.
  2. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

7. Transfer of Data

  1. Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
  2. If you choose to provide information to Us, please note that We transfer the data, including Personal Data, to the United States of America and process it there.
  3. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
  4. Amazon Web Services will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Types of Data Collected

We may disclose personal information that We collect, or you provide:

Disclouser for Law Enforcement
  • Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
Business Transaction
  • If the Company or its subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
Other cases
  • The Company may disclose your information also:
    a. To contractors, service providers, and other third parties that company uses to support its business;
    b. To fulfil the purpose for which you provide it;
    c. For the purpose of including your company's logo on our website;
    d. For any other purpose disclosed by Us when you provide the information;
    e. With your consent in any other cases; and
    f. If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, Our customers ,or others.

9. Security of Data

  1. The security of your data is important to Us but remember that no method of transmission over the Internet or method of electronic storage is 100% (One Hundred Percent) secure. While We strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.

10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

We may disclose personal information that We collect, or you provide:

  1. If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR, See more here.
  2. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
  3. If you wish to be informed what Personal Data We hold about you and if you want it to be removed from Our systems, please email Us at help@sketchnote.co.
  4. In certain circumstances, you have the following data protection rights:

    ‍1. the right to access, update or to delete the information We have on you;
    2. the right to have your information rectified if that information is inaccurate or incomplete;
    3. the right to object to Our processing of your Personal Data;
    4. the right to request that We restrict the processing of your personal information;
    5. the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format; and
    6. the right to withdraw your consent at any time where We rely on your consent to process your personal information.
  5. Please note that We may ask you to verify your identity before responding to such requests. Please note, We may not able to provide Service without some necessary data.
  6. You have the right to complain to a Data Protection Authority about Our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

11. Service Providers

  1. We may employ third party companies and individuals to facilitate Our Service ("Service Providers"), provide Service on Our behalf, perform Service-related services or assist Us in analyzing how our Service is used.
  2. We may employ third party companies and individuals to facilitate Our Service ("Service Providers"), provide Service on Our behalf, perform Service-related services or assist Us in analyzing how our Service is used.

12. Analytics

  1. We may employ third party companies and individuals to facilitate Our Service ("Service Providers"), provide Service on Our behalf, perform Service-related services or assist Us in analyzing how our Service is used.

13. Advertising

  1. We may use third-party Service Providers to show advertisements to you to help support and maintain Our Service.

14. Behavioural Remarketing

  1. We may use third-party Service Providers for marketing services to advertise to you on third party websites after you visited Our Service. We and Our third-party vendors use Cookies to inform, optimize and serve advertisements based on your past visits to Our Service.

15. Payment

  1. Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
  2. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

16. Links to Other Sites

  1. Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
  2. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

17. Children's Privacy

  1. Our Service does not address anyone under the age of 18 ("Children").
  2. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided Us with Personal Data, please contact us. If We become aware that We have collected Personal Data from children without verification of parental consent, We take steps to remove that information from Our servers.

18. Changes to This Privacy Policy

  1. We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  2. We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.
  3. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

19. Contact Us

  1. If you have any questions about this Privacy Policy, please contact us:
  2. By email: help@sketchnote.co
  3. By visiting this page on Our website: www.sketchnote.co.